Privacy Policy

The Recovery Room s committed to protecting your privacy and the confidentiality of your personal information.

What information we collect

When you make an appointment through our online booking system (Cliniko), we may collect personal information including:

• Your name

• Contact details (such as email address and phone number)

• Appointment details

• Relevant health information you choose to provide

How we use your information

Your information is collected for the purpose of:

• Booking and managing appointments

• Communicating with you about your appointments (including reminders and confirmations)

• Providing you with appropriate treatment and care

• Meeting our legal, regulatory, and professional obligations

How your information is stored

We use Cliniko, a secure, cloud-based practice management system, to store and manage client information. Cliniko complies with industry-standard security measures to protect your data from unauthorised access, misuse, or disclosure.

Only authorised staff members of [Your Business Name] have access to your personal information.

Sharing your information

We do not sell, rent, or trade your personal information. Your information will only be shared where required by law, or with your consent, or as necessary to provide your care.

Appointment reminders

By booking online, you consent to receiving appointment reminders and related communications via email and/or SMS. You can update your communication preferences at any time by contacting us.

Accessing and correcting your information

You have the right to access and request corrections to your personal information. To do so, please contact us using the details below.

If you have any questions or concerns about this privacy policy or how your information is handled, please contact:

Email: hnrashid@gmail.com

FAQs ›